London ~ 'Visit'


Kew Royal Botanic Gardens

Kew, Richmond TW9 3AE

Essential Carers; Free Entry. 8 mobility scooters free to hire. Free disabled Parking (Postcode for Sat Nav  : TW9 3AF ; Ferry Lane Car Park

Natural History Museum

Blue Badge Spaces available to the West of the Museum.  Must book in advance (TEL: 020794426230) Entry via Queen's Gate SW7 5HD

Royal Museums, Greenwich

Located within a beautiful Royal Park with sweeping views of London and the Thames, Royal Museums is home to 4 must-see attractions; the Royal Observatory, The Cutty Sark, National Maritime Museum and Queen's Art House Gallery. ****PRE BOOKABLE PARKING SPACES FOR DISABLED VISITORS IN THE MUSEUM CAR PARK (telephone 020 8312 6608)

Horniman Museum

100 London Road, Forest Hill, London SE23 3PQ

Limited number of disabled parking spaces on the museum site accessed via security(see website for more info)

Carers are admitted free

City Cruises

See the best views in London on a River Thames sightseeing cruise.  Most boats are wheelchair accessible and have disabled toilet facilities.  Please check with a member of the team at the pier or call 020 77400 400 to learn departure times of boats which are suitable to your specific need.

MBNA Thames Clipper River Boat

Travel through London by river.  Wheelchair accessible boats, some have accessible toilets.  All piers are wheelchair accessible (excluding London bridge City, Wandsworth Riverside Quarter & Cadogan Pier) Ramps are used for boarding.


Wetlands Centre

WWT London Wetland Centre has the following facilities:
Free accessible car parking provision – 12 Blue Badge spaces
Trained assistance dogs welcome
Maps can be enlarged, please ask ahead of your visit
Manual wheelchairs available to loan
Three mobility scooters available (a suggested £5.00 voluntary donation to go towards the maintenance of our scooters would be greatly appreciated). Please call ahead to book.
There is level access around the site
There are a number of gates with stiff / heavy opening mechanisms. Our roaming volunteers or staff can assist, please ask
Level access hides
Headley Hide has wide turning circle. The door is 78cm wide
Heated Observatory with views across the reserve
Peacock Tower – three storey with lift
Accessible toilets in car park and visitor centre.

The View From The Shard

We offer a concessionary rate for guests with disabilities and complimentary tickets for carers. All of our staff receive regular training that includes disability awareness and are on hand throughout The View from The Shard should you require any assistance.

London Zoo

The Zoo is more than 170 years old and contains many old buildings, 12 of which are listed. However, most of the Zoo is accessible for wheelchair users and those with walking difficulties.

Land of the Lions is wheelchair friendly and has a lift available for visitors to use.

Tiger Territory is wheelchair friendly and has a lift available for visitors to access the higher viewing platform.

The Aquarium has wheelchair access via an entrance to the left of the main doorway.

The historic Lubetkin penguin pool (listed Grade 1) has limited viewing for wheelchair users and very small children.

The paths are generally tarmac and there is level or ramped access to most buildings. We should also add that the slopes leading to the two tunnels in the Zoo are rather steep.

Wheelchair Hire

We have a limited number of wheelchairs available for hire. We recommend booking these in advance by ringing Supporter Services on 0344 225 1826 or emailing A deposit of £25 will be required, which will be refunded when the wheelchair is returned undamaged.

A changing hoist/accessible facility is located at the First Aid point.Concession - 60+, student & visitor with a disability (free entry for essential carer)

The State Rooms, Buckingham Palace

The Queen's official London residence and a working royal palace. 

Open July - Sept 2018 plus selected dates Dec - May. 

The State Rooms are fully accessible, but step-free access must be pre-booked by contacting the Specialist Sales team on +44 (0)303 123 7324 or  If you require step-free access you can enter at the front of the Palace, where a golf buggy is available, where appropriate, for transportation to the lift facilities. At the end of the tour, if you require step-free access and wish to exit via the Garden you can usually take the buggy from the front of the Palace around to the bottom of the West Terrace. Please note there is a half a mile walk out through the gardens. Alternatively, you can exit using the buggy via the front of the Palace.


Hampton Court Palace

East Molesey, London KT8 9AY

Carers admitted for free. Mobility scooters available to borrow for use in the grounds.

Tate Modern Gallery

Twelve pre bookable parking spaces available for Blue Badge holders.  Please give 24 hours notice.

Two mobility scooters available, please pre-book at least 24 hours in advance.

Tate Britain Gallery

Millbank, London, SW1P 4RG

There are five accessible parking spaces on the Tate Britain site, booking is essential at least 24 hours in advance by calling 020 7887 8888

The Tate Boat runs between The Tate Modern and The Tate Britain, it is wheelchair accessible (advisable to check on the day that it is operating)

London Bateaux Restaurant Cruise

'Symphony' is an accessible boat with accessible toilets, outside decking, space for wheelchairs at dining tables. Step free access from Embankment Pier.  Afternoon tea/lunch and dinner cruises available.

The National Gallery

Trafalgar Square, London WC2N 5DN

Houses one of the greatest collections of paintings in the world.  Free entrance.  One pre-bookable designated parking spaces on Orange Street for disabled visitors to The National Gallery only. 48 hours advance booking is required by calling 020 7747 2590

Queen Elizabeth Olympic Park Boat Trip

The boat passes trough some of the most iconic venues of the Olympic Games, through beautifully landscaped gardens.

45 minute tour.  Boats are fully accessible with disabled toilets. Dogs welcome


Somerset House

Strand, WC2R 1LA

All exhibitions spaces at Somerset House are fully accessible.

Limited number of car parking spaces for Blue Badge Holders available from 10.00 to 18.00 every  day. Advance booking is essential. To check availability call 020 7845 4600 (choose option 7 )

Disabled visitors are eligible for reduced price tickets for all exhibitions and may also bring a carer free of charge.

Imperial War Museum

Lambeth Road SE1 6HZ

Free parking for Blue Badge holders, spaces are limited and must be booked at least two working days in  advance (bookings for Monday must be made by Friday 5pm)  Please telephone 020 7416 5000

The British Museum

Great Russell Street, Bloomsbury London WC1B 3DG

Free to visit, open daily 10.00 -17.30 (Fridays until 20.30)

A limited number of parking spaces are available. Pre-booking is essential. 

To book e-mail at least 48 hours in advance or telephone 020 7323 8181

London Journey Planner

A very useful tool for planning an accessible route through the streets of London.

Liberty Drives, Hyde Park

Triangle Car Park, Hyde Park W2 2UH

Provides transportation for disabled individuals, their cares, family and friends.

Allows passengers to explore Hyde Park and Kensington Gardens in an electric buggy (driven by volunteers)  Seats up to 5 passengers and up to one passenger in a wheelchair.

The London Eye

Fully accessible.  Pre-booking a wheelchair time slot is advisable due to a limited number of wheelchairs allowed in each capsule.


The Museum of London Docklands

Mobility scooters and wheelchairs are available to borrow during your visit.  Please telephone to book in advance.

V & A Museum of Childhood

Bethnal Green, London

The museum is wheelchair accessible. Parking spaces can be reserved in advance for Blue Badge Holders by calling 020 8983 5200

Accessible Boat trip

Taking in all of the major sights of  London

Queen Elizabeth Olympic Park

Hire a mobility scooter for the day to explore the park.  Park Mobility is located in the South of the Park, opposite the Info point of the London Aquatics Centre on the bridge next to Westfield Stratford City. 

Also, a volunteer driven 'golf buggy' is available (subject to volunteers)

Kensington Palace, Kensington Gardens

Kensington Palace, Kensington, London
Concessionary Prices for disabled visitors/carers admitted free.Parking
Accessible parking is available for Blue Badge holders next to the Orangery restaurant. Spaces must be booked in advance by calling +44 (0)20 3166 6199.

The Royal Academy of Arts

Burlington House, Piccadilly W1J 0BD

Features some excellent art exhibitions. All buildings are wheelchair accessible with accessible toilets.

Two parking spaces which can be pre-booked for Blue Badge Holders To book call 020 7300 8090

London ~ 'Shop'


Westfield Shopping Centre

Ariel way, Shepherds Bush, London W12 7GF

Four hours free parking for Blue Badge Holders.  Free wheelchair or motorised  scooter hire. Shopmobility is located on Level -2.

London Designer Outlet

Wembley Park Blvd, Wembley HA9 0QL

Free Shopmobility services are available from Red Car Park next to London Design Outlet. Please book in advance by telephoning 020 8912 5210. Scooters can be delivered to your car.

London ~ 'Do'


Adapted Cycling

Dulwich Park and Battersea Park Centre

Excellent range of adapted disability bikes.

London Fields Lido

Hackney, London, E8 3EU

A 50 m Olympic sized outdoor swimming pool open all year round in Hackney, Central London. Café, large sundeck and sunbathing area, disabled toilet, hoist, ramp access, accessible changing room.

Free for disabled visitors and carers.