Hampshire ~ 'Visit'


Gun Wharf Quays

Portsmouth PO13 3TZ

There are 35 disabled car parking spaces in the upper level of our car park, and we run a complimentary shop mobility service from the Car Park Office. There are electric scooters, powered wheelchairs and manual wheelchairs available to use. The mobility scheme is limited to use solely within Gunwharf Quays and you will be required to show a form of identification with your address. 

Please call 023 9283 6773 or email GWQ-inform for more information and to make a booking. If you suffer from dexterity issues, please contact the Car Park Office before arriving and we will make entry easier for you. 

Located on Upper Level of the car park.

Booking advisable.    

*Portsmouth Harbour Railway Station is  next door to Gunwharf Quays*



West Quay Shopping Centre, Harbour Parade, Southampton S015 1QF

The Shopmobility service provides a range of motorised and manual wheelchairs that can be hired for £6.50 per day to make getting around the centre that bit easier. It’s available for anyone who needs help with mobility – young or old, whether the disability or injury is temporary or permanent.

The dedicated Shopmobility centre at Westquay is located Level 0, Westquay North.

It’s available seven days a week:  
Mon - Fri 10am – 6pm
Saturday 10am – 6pm
Sunday 11am – 4pm

We recommend you book in advance, so please call 02380 636100 or email Shopmobility@west-quay.co.uk



Watercress Line (Steam Railway)

Station Road, Alresford  S024 9JG

We try to make our railway as accessible as possible, given the nature of our heritage buildings, outdoor areas and rolling stock. However, accessibility is not always feasible and we offer a 'Free Carer' ticket* so that you effectively receive half price travel to compensate for the restricted access to our facilities. 

*One FREE carer per registered disabled full fare paying visitor. Free Carer Tickets are NOT available on Real Ale Trains, Dining Trains or Santa Specials, as these are on board the train only and so every visitor receives the same offering and experience.

What to know for your visit?

Our Trains

We have two wheelchair accessible carriages. Our new accessible Bulleid Brake S4211 carriage operates on the Alresford set and can accommodate 5-6 visitors in wheelchairs with room for carers and tables to eat at. Our other wheelchair accessible carriage can accommodate 2-3 visitors in wheelchairs along with their carers with two tables to eat at.

On standard travel days the adapted carriage is on the train departing Alresford at 11.00, 1.00 and 3.00, and departing Alton at 12.00, 2.00 and 4.00 but please note this will differ on special event days. Please contact us or phone on 01962 733810 for up to date information about our accessible carriages. 

All of our standard travel services are capable of carrying from 2 to 6 fixed wheelchairs in the brake compartment (via ramps at any of our stations).


Blashford Lakes Nature Reserve

Ellingham Drove, Ringwood  BH24 3PJ

2 "Tramper" All-Terrain Mobility Scooters; available to hire by prior arrangement.

For more information on our events, group visits or to book a mobility scooter please call 01425 472760 or e-mail BlashfordLakes@hiwwt.org.uk



Royal Victoria Country Park, Southampton

Netley Abbey, Southampton  SO31 5GA

The park is largely accessible to wheelchair users.  Advice can be given on accessible routes.  All of the buildings are accessible.  Accessible toilets next to the café.   Accessible play equipment in the park.  Ramp allows access to the beach.        




Longdown Activity Farm,

Deerleap Lane, Ashurst, Near Southampton, Hampshire  SO40 7EH

The Farm is a working farm, therefore there are some areas where accessibility may be deemed restrictive however wheelchair access is possible throughout the main walkways.

A wheelchair is available for visitors’ use free of charge. It is recommended that this is booked prior to your visit by either telephone: 023 8029 2837 or email enquiries@longdownfarm.co.uk

Our changing room facility consisting of ceiling hoist and track, height adjustable adult-sized changing bench and WC suitable for wheelchair users is accessible to all of our disabled visitors.



Exbury Gardens

Exbury, Southampton (near Beaulieu, New Forest) SO45 1AZ

Carers admitted free, main paths are suitable for wheelchairs (free to hire on a 1st come, 1st served basis).

Exbury railway accommodates wheelchair users (groups; please telephone in advance).

Chauffeur driven buggy rides enables visitors with limited mobility to access the gardens. *Charges apply*    www.exbury.co.uk

Beaulieu Motor Museum

New Forest S042 7ZN

(includes The National Motor Museum, World of Top Gear, Palace House & Gardens, The Secret Army Exhibition)

We have a limited number of manual wheelchairs and electric scooters available to hire, free of charge. These are subject to availability and it is advisable to book these in advance by calling 01590 614646 between 10:00am - 5:00pm. Please note that to ensure the safety of visitors, the use of personal customised mobility vehicles is at our discretion.

A DVD tour is available to view the parts of the museum and house which are inaccessible.

Concessionary ticket prices for disabled visitors.

 Carers admitted free of charge.

If you don't fit everything in to one visit, pick up a pass from the Museum Information Desk and return free within 6 days (excludes Special Events)



Avon Heath Country Park

Brocks Pine, St Leonards, St Ives, Ringwood BH24 2DH

580 acres of heathland which is home to unique and rare wildlife, miles of waymarked tracks, Discovery Centre and play area.  "Tramper" all-terrain mobility scooter available to hire (operated by the Countryside Mobility Scheme, application for membership can be made at the Discovery Centre).  The Heathland Discovery Centre opens 11am - 4pm everyday (except Christmas Day, Boxing Day and New Year’s Day) and Tramper hire is only available between these times.  Booking is essential.

 Telephone 01425 478 082           



Hawk Consevancy Trust

Sarsons Lane, Weyhill, Andover SP11 8DY

22 acres of countryside, world class flying displays. Fully accessible attraction.  Free disabled parking at the main entrance (for blue badge holders)

  • Free entry for a designated carer
  • Free loan of manual wheelchairs (pre-booking advised)
  • Flat tarmac paths throughout the grounds
  • Plenty of benches for rest stops
  • Areas reserved for wheelchair users at our display grounds and viewing hides
  • Adapted toilets located in Feathers Restaurant
  • Assistance dogs permitted



Portsmouth Historic Dockyard

Victory Gate, HM Naval Base, Portsmouth PO1 3LJ

Registered disabled visitors to the dockyard should purchase an appropriate ticket according to their age. They are eligible to bring along a carer for free if required. A complimentary day ticket can be allocated to the carer on request at the Visitors Centre and is included with the online ticket purchase.

Toilets for disabled visitors can be found in...

  • National Museum of the Royal Navy
  • Boathouse No.7
  • Action Stations

Shopmobility operates a scheme of hiring powered scooters to members of the public with limited mobility. Their Shopmobility scooters are available for use in our Visitor Centre at the entrance to the Portsmouth Historic Dockyard. Booking is recommended and this can be done via email  portsmouthdutymanagers@nmrn.org.uk or phone 02392 839 766 Ext:2083.

Please note that during adverse weather conditions access to the scheme may be withdrawn for the protection of our customers and the general public.

Car parking
There are 15 disabled spaces available in Portsmouth Historic Dockyard car park approximately 400 yards from the main entrance.

Special access to attractions
Our Special Access Route gives ramped access around the Heritage Area. 



Winnall Moors

Winnall, Winchester S023 8DX

The southern part of Winnall Moors is open access all year round with surfaced, flat paths and benches. The reserve is accessible to those with limited mobility.



Harold Hillier Gardens

Jermyns Lane, Romsey

180 acres of planting, garden centre and tea rooms.

Concessionary entry rates.

Mobility scooter service, must be booked in advance call 01794 369318 (hire charge £3.95 for 3 hours)


Winchester Science Centre

 Telegraph Way, Winchester.
Hands-on interactive science and technology centre.
Wheelchair accessible planetarium and science centre/exhibition.  Accessible toilets & parking.  Wheelchairs can be hired. 

We have 2 wheelchairs available for visitors’ use and 4 sensory backpacks available for children with sensory sensitivities. These bags include: fiddle toys, ear defenders, a social story, communication cards and supporting information for adults. Please email access@winchestersciencecentre.org to reserve a backpack for your visit.

Changing Places Toilet : The facility has an Openmed OT200 hoist with a 2 point spreader bar for use with loop slings (Openmed or approved competitor). The maximum weight capacity is 200kg. Please bring your own sling. There is also an adjustable height changing table with a maximum weight of 200kg.  During public opening hours it can be accessed from inside the building using a radar key. If you do not have a radar key please ask a member of staff for assistance.

Outside of public opening hours please drive to the back door of the building (past the blue badge parking bays) where the toilet can be accessed using a radar key and entering the code that can be found on our page on the Changing Places website.

The facility is open without the need to pay to enter the centre.

Carers admitted free. 


Milestones Museum

Leisure Park, Churchill Way West, Basingstoke


At Milestones, we aim to be as accessible as possible to everyone. If you have any questions before your visit, please call us on 01256 639550 or email milestones.museum@hampshireculturaltrust.org.uk.

Wheelchairs can be hired for use during your visit. Hire is free, but subject to availability: we recommend booking in advance.

Milestones is built on three levels with cobbled floors and tramlines in the Victorian and Edwardian parts of the museum. Some difficulty may be experienced by wheelchair users in this area. The 1930s area is flat, although some parts of the flooring are textured. Both areas have pavements with dropped kerbs. Assistance dogs are welcome.

There are seven allocated accessible parking spaces near the main entrance and space available for coaches and minibuses. Parking spaces for blue badge holders do not need to be booked in advance.

The main doors into the museum are double width and open automatically. There are two lifts available, one either side of the main stairs. Visitors with mobility issues may find the Penny Arcade difficult to use. In peak times, this area can become very busy and therefore difficult to navigate.

Accessible toilets can be found on both entrance and museum floor levels.


River Hamble Country Park

Pyelands Lane, Bursledon, Southampton S031 1BH

Ideal to access from Barnfield, a network of well-surfaced trails with benches allow those with limited mobility to explore the park.


Itchen Valley Country Park

 Allington Lane, West End, Southampton SO30 3HQ

Telephone: 023 8068 8444


Our one mile Forest Trail is accessible and we have an electric scooter available to borrow from our Visitor Centre. Please contact us in advance to reserve the scooter for your visit.

We have a wheelchair accessible toilet and our Visitor Centre, shop and cafe are all on ground floor level.

We have priority parking for Blue Badge holders in our main car park.


Port Solent

 The Boardwalk,
Port Solent is the South Coast's premier place to eat, drink, shop, unwind and watch the world go by. Renowned for its waterside dining, boutique shopping and family entertainment, there is no better place to spend your quality time. Accessible Parking, Lift.  



iFLY Indoor Sky diving

Basingstoke Leisure Park, Euskirchen Way, Basingstoke RG22 6PG

iFLY pride themselves on flying those with disabilities of every nature, there are very few reasons why you can't fly.  See website for more details. 


Inclusive Cycling in The New Forest

Langstone Sailability

Langstone Road, Havant, Hampshire PO9 1RD

Provides opportunities for people with disabilities to experience the fun and friendship of sailing.


Lymington Sailability

Royal Lymington Yacht Club, Bath Road, Lymington, Hampshire SO41 3SE

Adapted sailing boats which can be sailed by people with a wide range of disabilities. Also a power boat is available which is adapted to take wheelchair users. 


Wet Wheels

Provides opportunities to access the sea in a fun and safe way using accessible boats.

Based at  Gunwharf Quays , Portsmouth and Hamble-Le -Rice.


Accessible Boating

Colt Hill Wharf, Odiham

Accessible Boating Association (ABA), a Charity managed by unpaid volunteers, invites disabled people and those with mobility or socialising difficulties to enjoy day trips or longer cruises with carers, family and friends on our two specially-equipped boats on the Basingstoke Canal from Colt Hill Wharf, Odiham, Hampshire, UK.

'DAWN' a day boat & 'Madam Butterfly' a cruising boat.

Both available for self-drive hire, full support and instruction given if needed. 

Specially designed for people with limited mobility, hydraulic lifts for wheelchair access, accessible toilets.



Swanwick Lakes Nature Reserve

Sopwith Way, Swanick Lane, Nr. Southampton SO31 7AY

Access is good to the majority of the site with a network of surfaced paths and three waymarked trails.


Testwood Lakes Nature Reserve

Off Brunel Road, Calmore Industrial Estate, Totton SO40 3WX

RADAR locks on all gates to allow wheelchair access (keys can be borrowed from Testwood Lakes Centre)

An all-terrain wheelchair is available for hire.

Please contact 023 80 667929


New Forest Bus Tour

The majority of vehicles accommodate wheelchairs and approved mobility scooters.  

Wheelchair users receive priority for the use of the designated wheelchair space.


Lepe Country Park

Exbury, Southampton S045 1AD

'Attractive beaches, coastal walks and unique heritage'

Lepe Country Park has:

  • accessible classroom and toilet
  • accessible toilet(s) by the information office
  • accessible pathway to the pond dipping area
  • platforms on the side of the pond are wheelchair accessible
  • accessible parking spaces in the beach car park
  • changing places toilet next to the beach car park
  • beach accessible by ramps from car park

A Landeez all terrain wheelchair is available for use and can be taken into the water. https://www.hants.gov.uk/thingstodo/countryparks/lepe


Mary Rose Museum

Located 550 yards from the entrance to Portsmouth Historic Dockyard.  If you are unable to walk this distance please phone in advance to request a buggy service.  Mobility Scooters available for hire (to be used only in The Historic Dockyard).  Comprehensive info on the website. 


Hampshire ~ 'Shop'



  • Prices, equipment available for  hire and opening times vary at each scheme
  • Shopmobility Schemes are open to everyone who has a mobility impairment or health condition which can be temporary or permanent
  • Scooters, powerchairs, power assisted wheelchairs and walkers are available at most schemes
  • Please contact your chosen scheme or check the website for specific details


Church Street, Basingstoke  RG21 7QQ

01256 476066 



Unit 2, Swan Centre, Wells Place, Eastleigh  SO50 9SG

02380 902402 


Southampton (West Quay)

Podium Car Park, Level 2, Harbour Parade SO15 1BA

02380 636100   



56 Arundel Street, Portsmouth PO1 1NL

02392 816973     


Gunwharf Quays

There are 35 disabled car parking spaces in the upper level of our car park, and we run a complimentary shop mobility service from the Car Park Office. There are electric scooters, powered wheelchairs and manual wheelchairs available to use. The mobility scheme is limited to use solely within Gunwharf Quays and you will be required to show a form of identification with your address. 

Please call 023 9283 6773 or email GWQ-inform for more information and to make a booking. If you suffer from dexterity issues, please contact the Car Park Office before arriving and we will make entry easier for you.